The non-profit, Lunch Break uses Amazing Appeal to grow leadership, service, and performance of it’s employees, leaders, and volunteers.
The Challenge
- Transition of newly promoted managers
- Development of high potential talent
The Solution
- Online and in-person leadership learning sessions
- Online programs with discussion forums embedded
- Creation of course assessments and project assignments to reinforce learning concepts
- Incorporation of compliance training including Preventing Workplace Harassment courseware for new employees, current employees, and volunteers
- Customer services classes for employees and volunteers
- Creation of a modern performance management program that included manager discussion checklists, coaching checklists, performance management forms, and a kick off guidance session.
- Executive and career coaching
- Behavioral assessment and report debrief for all staff
The Impact
- Consistent excellent learner feedback and high participation rates
- Convenient professional development that can be taken anytime, anywhere, and on any device
- Ability to track learner progress and completion rates online