A popular topic for managers and organizations is accountability. Frustration is common when there are people on the team that you manage that don’t pull their weight. Endless conversations with an employee about performance gaps can become frustrating. You come to a point where you sometimes think where is the disconnect? Am I not saying something the right way? Are they intellectually challenged? Is it me or is it them? after beating your head against the wall.
The book, Fix It: Getting Accountability Right is written by a team of authors who walk through 16 accountability traits and solutions an everyday manager may need. They pull data from a 3 year Workplace Accountability Study with Partners in Leadership.